Frequently Asked Questions

Q: What are your Candles made of?

A: The Palm Candle Co., has chosen to use, Coconut-Apricot Wax

Q: Why did you choose, Coconut-Apricot Wax?

A: This luxury wax produces less soot, burns cleaner and exacts less of a toll on the environment than traditional soy or paraffin waxes. Our wax is gluten-free, toxin-free, paraben and phthalate-free and comes from renewable sources. 

Q: Why wood wicks?

A: Partly aesthetic, but mostly because they are natural - the wooden wicks we have chosen are from native, sappy fruit trees and are all sourced from certified mills. Another plus, the crackle and flame is perfect!

Q: What about your scents?

A: All of our scents have been carefully curated to provide you with a connection to destinations throughout the World, provocative in thought. All of our custom blended scents are individually sourced from Canadian vendors and are also free of phthalates and parabens.

Q: What Are Your Hours?

A: Monday thru Friday 9am - 5pm, EST.

Q: Can I return my Candle?

A: Yes, please read our refund policy to further answer your question!

Q: Is there a place I can shop, in person for your Candles?

A: Yes! The following Shops currently carry a selection of candles as well you can find us at St. Jacobs Market most Saturday's and at select Markets throughout the Season. You will find that info, on our IG page

This Is Local Bolton

65 Queen St. North, Upper level


The Rustic Palm, Paris

86 Grand River St. N


Belgian Nursery, Breslau 

2615 Victoria Street N (Hwy 7) 


Royal City Nursery, Guelph   

6838 Wellington Rd.124   


Q: How can I become a Stockist

A: Please send an inquiry to: info@thepalmcandleco.com